THE UNIT FITNESS
MEMBERSHIP TERMS AND CONDITIONS
These Terms and Conditions apply to membership and use of facilities at The Unit Fitness gyms, including Honley, Elland, Halifax, Saddleworth and Leeds Road.
The Unit Fitness is a trading brand used by the businesses operating these gyms. Each membership contract is entered into with the legal company operating the member’s chosen location, as identified during registration and in their membership confirmation.
By joining The Unit Fitness, members agree to comply with these Terms and Conditions and any applicable Club Rules made available before joining.
The Unit Fitness is committed to providing safe, clean, professional and well-maintained facilities for all members.
1. MEMBERSHIP AND PAYMENTS
1.1 Membership fees are payable monthly in advance unless an alternative payment arrangement has been agreed.
1.2 Membership payments will be collected on the agreed payment date.
1.3 Members are responsible for maintaining valid payment details and ensuring sufficient funds are available.
1.4 Where a membership payment fails, The Unit Fitness may temporarily suspend access after notifying the member and providing a reasonable opportunity to resolve the outstanding payment.
1.5 Continued failure to pay membership fees lawfully due may result in termination and appropriate debt recovery action.
1.6 Membership fees may be increased following a minimum of two months’ written notice. Fixed-term membership prices will not increase during the agreed minimum term unless a fair and clearly disclosed variation provision permits this.
1.7 Members on rolling contracts may cancel without penalty before a price increase takes effect.
1.8 Memberships are personal and cannot be transferred, shared or used by another person.
1.9 Members must provide accurate registration information and keep their contact details updated.
2. MEMBERSHIP CONTRACTS
2.1 Where a member joins on a 12-month membership, they agree to an initial minimum contractual period of 12 months.
2.2 Membership fees remain payable throughout the minimum period, subject to statutory rights and the exceptions within these Terms and Conditions.
2.3 Members may request early cancellation where continued membership would be unreasonable due to serious illness, injury, disability, significant financial hardship or other exceptional circumstances.
2.4 The Unit Fitness will consider such requests fairly and may request reasonable supporting evidence.
2.5 Following the minimum contractual period, memberships will continue monthly where this was clearly disclosed and agreed at sign-up.
2.6 Rolling memberships may be cancelled by providing one month’s written notice.
2.7 Members may give notice before their minimum term ends, with cancellation taking effect at the end of the agreed period.
2.8 Nothing in this agreement removes statutory cancellation rights.
3. MEMBERSHIP SUSPENSIONS AND FREEZES
3.1 Members may request to temporarily suspend their membership for medical reasons, injury, travel or other exceptional circumstances.
3.2 Under the standard suspension policy, memberships may be suspended for a maximum of six months in any rolling 12-month period.
3.3 Suspension requests must be submitted in writing and approved before taking effect.
3.4 Members should normally provide at least one month’s notice.
3.5 Suspensions will not normally be applied retrospectively unless exceptional circumstances justify doing so.
3.6 Where a suspension is approved, The Unit Fitness will confirm the dates, any applicable fees and the effect on the minimum contractual period.
3.7 Requests exceeding six months will be considered individually where required by law or justified by exceptional circumstances, including disability or serious illness.
3.8 The Unit Fitness may request reasonable supporting evidence.
3.9 Where continued membership is unreasonable because of serious illness, disability or significant financial hardship, early cancellation may be considered instead of suspension.
3.10 An approved freeze will not automatically cancel a membership.
4. GENERAL CONDUCT AND BEHAVIOUR
4.1 Members must treat staff, other members, visitors and Club property with respect.
4.2 Members must comply with reasonable instructions from authorised management and staff.
4.3 The following behaviour is prohibited:
- Violence, threats or intimidation.
- Verbal abuse or threatening language directed towards others.
- Harassment, bullying or discrimination.
- Sexual harassment or inappropriate sexual conduct.
- Theft, vandalism or deliberate property damage.
- Reckless or dangerous use of equipment.
- Deliberately creating hazards.
- Fraudulent use of memberships or access systems.
- Repeated disregard of Club rules.
- Conduct creating a serious risk to safety or security.
4.4 Management may investigate reported incidents and take proportionate disciplinary action.
4.5 Depending on the seriousness of the breach, action may include a verbal warning, written warning, temporary suspension or membership termination.
4.6 Serious misconduct may result in immediate suspension pending investigation.
4.7 Members will normally be given an opportunity to respond before a final termination decision.
5. PERSONAL HYGIENE AND CLEANLINESS
5.1 Members must maintain reasonable standards of personal hygiene and cleanliness when using Club facilities.
5.2 Members must wear appropriate, reasonably clean exercise clothing and footwear.
5.3 Members must use equipment hygienically and wipe down equipment after use where required by Club rules.
5.4 Members must use towels or other hygiene measures where reasonably required by the facility.
5.5 Where persistent or particularly serious hygiene concerns materially affect other members’ reasonable enjoyment of the facilities, management may address the matter privately with the member concerned.
5.6 Members will normally be given a reasonable opportunity to resolve hygiene concerns before disciplinary action is taken.
5.7 Persistent failure to address reasonable hygiene concerns may result in warnings, suspension or membership termination where proportionate.
5.8 The Unit Fitness will consider relevant medical conditions, disabilities and reasonable adjustments before taking disciplinary action.
5.9 Hygiene complaints will be handled discreetly and respectfully.
5.10 Members must not deliberately leave equipment, changing rooms, toilets or other facilities in an unhygienic condition.
6. RE-RACKING WEIGHTS AND EQUIPMENT USE
6.1 All members must return dumbbells, barbells, weight plates and other equipment to their designated storage areas immediately after use.
6.2 Equipment must not be left where it could roll, fall, obstruct walkways or create a hazard.
6.3 Members must use equipment safely and in accordance with its intended purpose.
6.4 Equipment must not be deliberately dropped, thrown, dragged or misused in a manner likely to cause damage or injury. Normal use of designated lifting equipment and areas is permitted in accordance with Club rules.
6.5 Members must report damaged, defective or unsafe equipment to management as soon as reasonably practicable.
6.6 Repeated failure to re-rack weights or follow reasonable equipment rules may result in disciplinary action.
6.7 Members who repeatedly ignore warnings about equipment misuse or re-racking may have their membership terminated where proportionate.
6.8 Where unsafe behaviour creates an immediate risk, management may suspend access pending investigation without issuing a prior warning.
6.9 Members must not interfere with equipment safety mechanisms or attempt unauthorised repairs or modifications.
7. DAMAGE TO GYM PROPERTY
7.1 Members are responsible for taking reasonable care when using all equipment, mirrors, flooring, fixtures, fittings and facilities.
7.2 Where a member causes damage through negligence, deliberate misconduct, reckless behaviour or misuse of equipment, they will be responsible for the reasonable and legally recoverable costs resulting from that damage.
7.3 Recoverable costs may include:
- Repairing damaged equipment or property.
- Replacing equipment or property where repair is not reasonably economical.
- Necessary labour and installation.
- Other direct, reasonably foreseeable and legally recoverable losses.
7.4 Members must report damage or equipment failure to management as soon as reasonably practicable.
7.5 Failure to report damage may be considered when assessing conduct but does not automatically establish financial liability.
7.6 The Unit Fitness may investigate incidents using lawfully obtained CCTV footage, witness statements, incident reports and other relevant evidence.
7.7 Where The Unit Fitness believes a member is responsible for damage, the member will receive an explanation of the incident and a reasonable breakdown of the costs claimed.
7.8 Members will be given a reasonable opportunity to respond and dispute responsibility.
7.9 Where liability is established, The Unit Fitness may issue an invoice for reasonable recoverable losses.
7.10 Failure to pay an established and lawfully due amount may result in appropriate debt recovery action.
7.11 Deliberate damage or serious misuse of equipment may result in immediate suspension and membership termination, independently of any claim for compensation.
7.12 Members will not be charged for ordinary wear and tear, equipment defects or accidental damage where they have not breached a legal duty.
7.13 No automatic fines or fixed financial penalties will be imposed for accidental damage.
7.14 Any claim will reflect actual recoverable losses, taking account of insurance recoveries, recoverable VAT and the condition of the damaged property.
8. PHOTOGRAPHY, VIDEO RECORDING AND SMART GLASSES
8.1 Members must respect the privacy and dignity of other members, staff and visitors.
8.2 Photographing, filming or audio-recording another identifiable individual without their permission is prohibited, except where expressly authorised by management or otherwise required or permitted by law.
8.3 Covert or concealed recording of other members or staff is strictly prohibited.
8.4 These rules apply to all recording devices, including:
- Mobile phones.
- Cameras.
- Smart glasses, including Meta Ray-Ban glasses.
- Body cameras.
- Wearable recording devices.
- Other technology capable of capturing images, video or audio.
8.5 Recording devices must not be used to capture images, video or audio in changing rooms, toilets or showers.
8.6 Members taking progress photographs or recording their own training must take reasonable steps to avoid capturing others without permission.
8.7 Members must stop recording immediately when reasonably instructed by management.
8.8 Recording for commercial, promotional or professional purposes requires prior management authorisation.
8.9 Members must not publish photographs or recordings intended to harass, humiliate, intimidate or deliberately expose another individual.
8.10 Serious breaches, including covert filming, harassment or recording in private areas, may result in immediate suspension and termination following appropriate investigation.
8.11 Where appropriate, incidents may be reported to the police or relevant authorities.
8.12 Management may require recording functions on smart glasses or wearable devices to be disabled within the gym.
8.13 Smart glasses and other wearable recording devices must not be used for recording in changing rooms, showers or toilets. Reasonable accessibility requirements will be considered when applying device restrictions.
9. MEMBERSHIP SHARING AND UNAUTHORISED ENTRY
9.1 All memberships are strictly personal and may only be used by the registered member.
9.2 Members must not share, lend, sell or transfer their membership card, QR code, PIN, access code or other entry credentials.
9.3 Members must not deliberately allow unauthorised individuals to enter using their membership access.
9.4 This includes:
- Deliberately allowing another person through a turnstile.
- Holding open a controlled entrance to admit an unauthorised person.
- Allowing someone else to use a membership card or QR code.
- Sharing access codes or entry credentials.
- Deliberately bypassing the Club’s access system.
9.5 Deliberately providing unauthorised access is considered serious misconduct.
9.6 Where a serious or deliberate breach is established, The Unit Fitness may terminate membership without a prior warning.
9.7 Members may be responsible for reasonable, legally recoverable losses directly caused by their deliberate or negligent provision of unauthorised access.
9.8 CCTV and access-control records may be reviewed to investigate suspected membership misuse in accordance with applicable data protection requirements.
9.9 Members must report suspected misuse of their access credentials as soon as reasonably practicable.
9.10 Members must not bring unauthorised guests, children or spectators into restricted gym areas.
10. SUSPENSION, TERMINATION AND BANNING MEMBERS
10.1 The Unit Fitness may suspend or terminate membership where there are reasonable grounds supported by evidence of serious misconduct or a significant breach of these Terms and Conditions.
10.2 Grounds may include:
- Deliberate or reckless damage to Club property.
- Serious or repeated misuse of equipment.
- Violence, threats or intimidation.
- Harassment, bullying or discrimination.
- Sexual harassment or inappropriate sexual conduct.
- Covert filming or serious invasion of privacy.
- Theft or fraudulent membership use.
- Deliberately allowing unauthorised people into the gym.
- Repeated failure to re-rack weights following appropriate warnings.
- Persistent serious hygiene issues following a fair opportunity to resolve them.
- Repeated disregard of reasonable management instructions.
- Dangerous conduct creating a serious safety risk.
- Deliberate interference with fire exits or safety equipment.
- Continued failure to pay sums lawfully due following reasonable notice.
10.3 Management may immediately suspend access where reasonably necessary to protect staff, members, visitors or property while an incident is investigated.
10.4 Before a final decision is made, management will consider the evidence, seriousness of the incident, previous warnings and any relevant explanation or mitigating circumstances.
10.5 Where misconduct is sufficiently serious, membership may be terminated without a prior warning.
10.6 Members will be notified of termination decisions in writing, including the effective date.
10.7 Refunds of prepaid membership fees will be determined fairly in accordance with applicable consumer law.
10.8 Where The Unit Fitness terminates membership for reasons unrelated to member misconduct, prepaid fees for services not provided will be refunded.
10.9 Following lawful termination, permission to enter the relevant Club premises may be withdrawn.
10.10 Where misconduct presents a genuine safety or security concern affecting other Unit Fitness locations, access restrictions at those locations may also be considered, subject to the relevant contractual arrangements and a proportionate assessment.
10.11 Members may request a review of a termination decision in writing within 14 days.
10.12 Refusing to pay a genuinely disputed damage claim or exercising statutory or legal rights will not, by itself, constitute grounds for disciplinary action.
11. CCTV AND SECURITY
11.1 CCTV operates within designated areas of The Unit Fitness premises for legitimate safety, security, crime prevention and property protection purposes.
11.2 CCTV may be reviewed where reasonably necessary to investigate accidents, complaints, damage, theft, suspected misconduct or safety incidents.
11.3 Footage may be used as evidence in disciplinary investigations, insurance claims and legal proceedings where lawful and appropriate.
11.4 CCTV recordings will only be accessed by authorised individuals with a legitimate reason to review them.
11.5 Recordings will be retained in accordance with the applicable privacy notice and retention policy.
11.6 Relevant footage may be preserved for longer where reasonably necessary for an ongoing investigation, insurance claim or legal dispute.
11.7 CCTV will not be installed in toilets, showers or private changing areas.
11.8 Personal information will be processed in accordance with the UK GDPR and Data Protection Act 2018.
11.9 Members may exercise applicable data protection rights using the contact details in the Club’s privacy notice.
12. HEALTH AND SAFETY
12.1 Members must use equipment in accordance with reasonable safety instructions.
12.2 Members should seek appropriate medical advice where they have concerns about their ability to exercise safely.
12.3 Members must not use equipment while impaired by alcohol or drugs in a manner that compromises safety.
12.4 Members must report accidents, injuries and unsafe conditions as soon as reasonably practicable.
12.5 Members must not interfere with fire exits, alarms, extinguishers or emergency equipment.
12.6 Members must comply with reasonable emergency and evacuation instructions.
12.7 The Unit Fitness may restrict access to equipment or facilities where reasonably necessary for health and safety.
12.8 Members must not engage in dangerous practical jokes, horseplay or reckless activities that could cause injury or damage.
12.9 Members must not undertake unauthorised maintenance, repairs or modifications to Club equipment.
13. DRUGS, SMOKING AND VAPING
13.1 Smoking and vaping are prohibited inside The Unit Fitness premises.
13.2 The possession, supply or use of illegal drugs on Club premises is prohibited.
13.3 The sale, distribution or unauthorised administration of drugs or other substances within the facilities is prohibited.
13.4 Members must not leave needles, syringes or other hazardous materials in changing rooms, toilets or gym areas.
13.5 Members who require prescribed medication or medical equipment will be treated fairly, with appropriate consideration of disability and medical needs.
13.6 Serious breaches of these rules may result in immediate suspension or termination following appropriate investigation.
14. PERSONAL PROPERTY AND VEHICLES
14.1 Members are responsible for taking reasonable care of their belongings.
14.2 Members are advised not to leave valuables unattended.
14.3 The Unit Fitness is not responsible for lost, stolen or damaged belongings unless legally liable, including where loss results from negligence or breach of contract.
14.4 Vehicles parked in Club parking areas remain at the owner’s risk, subject to any liability that cannot lawfully be excluded.
14.5 Lost property should be handed to Club management.
15. CLUB LIABILITY
15.1 The Unit Fitness will exercise reasonable care and skill when providing its services.
15.2 Nothing in these Terms and Conditions excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
15.3 The Unit Fitness is not responsible for injuries arising solely from the ordinary risks associated with exercise where it has not breached any legal duty.
15.4 Members remain responsible for following reasonable safety instructions and using equipment appropriately.
15.5 Nothing in these Terms and Conditions affects statutory consumer rights.
16. FACILITIES, MAINTENANCE AND OPENING HOURS
16.1 The Unit Fitness may temporarily close facilities or remove equipment from use where reasonably necessary for maintenance, repairs, refurbishment, emergencies or safety.
16.2 Reasonable efforts will be made to minimise disruption and provide advance notice where practicable.
16.3 Equipment, layouts and facilities may change as part of normal business operations.
16.4 Where a material change significantly reduces the services included in a membership, appropriate remedies will be offered, which may include a proportionate refund, fee reduction or cancellation without penalty.
16.5 Opening hours may vary between locations and may be changed for legitimate operational reasons, subject to fair notice and applicable consumer rights.
17. MEMBERSHIP ACCESS
17.1 Members must use their own authorised access method.
17.2 Members must not allow unauthorised individuals to enter using their membership.
17.3 Membership cards, QR codes, PINs and access credentials must not be shared.
17.4 Unauthorised access or deliberate misuse of membership credentials may result in suspension or termination where proportionate.
17.5 Membership access is limited to the locations included in the member’s agreed membership package.
17.6 Access to additional Unit Fitness locations may be available through separately agreed membership upgrades or add-ons.
18. PERSONAL TRAINING AND COMMERCIAL ACTIVITY
18.1 Members must not provide paid personal training or other commercial services within The Unit Fitness without prior written authorisation.
18.2 Independent personal trainers must comply with applicable agreements, insurance requirements and Club policies.
18.3 Unauthorised commercial activity may result in disciplinary action where proportionate.
18.4 Separate agreements may apply to personal trainers operating commercially within Club premises.
19. MEMBERSHIP CANCELLATION
19.1 Membership cancellation requests may be submitted in writing using the contact details provided in the membership confirmation or another cancellation method made available by the Club.
19.2 Members will receive confirmation of their cancellation request and the applicable cancellation date.
19.3 Where memberships are purchased online, by telephone or otherwise at a distance, applicable statutory cancellation rights will be honoured.
19.4 Where the Consumer Contracts Regulations 2013 apply, members will normally have 14 days from entering into the agreement to cancel.
19.5 Where a member expressly requests immediate access during a statutory cancellation period, The Unit Fitness may charge a lawful proportionate amount for services supplied before cancellation, provided the applicable legal requirements have been satisfied.
19.6 Cancellation will not be subject to unreasonable administrative obstacles.
19.7 Members may cancel without penalty where required by law or where continued membership would be unreasonable in circumstances covered by these Terms and Conditions.
20. COMPLAINTS AND DISPUTES
20.1 Members may submit complaints or disputes in writing to Club management.
20.2 Complaints will be investigated fairly, with consideration given to relevant evidence and circumstances.
20.3 Members may dispute damage claims, disciplinary decisions or alleged breaches of these Terms and Conditions.
20.4 The Unit Fitness will aim to provide a written response within a reasonable period.
20.5 The Unit Fitness reserves the right to pursue sums lawfully owed through appropriate legal procedures.
20.6 Nothing in these Terms and Conditions restricts either party’s statutory rights or access to the courts.
21. CHANGES TO TERMS AND CONDITIONS
21.1 The Unit Fitness may make reasonable changes to operational rules for legitimate reasons, including safety, security and legal compliance.
21.2 Material changes to contractual terms will normally be communicated at least two months in advance.
21.3 Where a material change significantly disadvantages a member, an appropriate opportunity to cancel without penalty will be provided before the change takes effect.
21.4 Changes will not retrospectively impose new financial liabilities for incidents occurring before the changes take effect.
21.5 Previous versions of these Terms and Conditions may be retained for contractual and administrative purposes.
22. AGE RESTRICTIONS
22.1 Members must meet the minimum age requirements applicable to their selected Unit Fitness location.
22.2 Age restrictions may differ between locations depending on facilities, equipment, staffing and safety requirements.
22.3 Where younger members are permitted, additional supervision, parental consent and access conditions may apply.
22.4 The Unit Fitness may require appropriate proof of age.
23. GENERAL CONDITIONS
23.1 These Terms and Conditions apply to participating Unit Fitness gym locations, subject to any clearly disclosed location-specific conditions. They do not apply to The Unit Recovery Centre, which operates under separate terms.
23.2 The legal entity responsible for each membership will be identified before the member enters into the agreement and in their membership confirmation.
23.3 If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible.
23.4 Failure to enforce a provision on one occasion does not prevent lawful enforcement on another occasion.
23.5 These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory legal rights applicable to members.
23.6 Nothing in this agreement removes or reduces any statutory rights that cannot lawfully be excluded.
THE UNIT FITNESS – MEMBER AGREEMENT
By joining The Unit Fitness, members agree to comply with these Terms and Conditions and the applicable Club Rules.
All members are expected to respect the facilities, equipment, staff and other members.
Failure to comply with these Terms and Conditions may result in warnings, suspension or membership termination, depending on the seriousness of the breach.
The Unit Fitness reserves the right to take appropriate and proportionate action to protect its members, staff, facilities and property.
THE UNIT FITNESS